Staff have the final say on cases the rules don't spell out. Every decision can be appealed (see below).
Player rules
Eight rules
- Don't: No hacks, packet editors, memory editors, damage or speed changes, or modified clients other than the one on our Download page.
- Don't: No bots, auto-clickers or macros that play for you while you're away.
- Don't: No exploiting bugs. Found one that gives items, mesos, EXP or an edge? Stop and report it. Using it, or keeping what it gave you, counts as cheating.
- Items and mesos created by an exploit are removed, from everyone who received them.
Report on the Report a bug page, or with @reportbug <message> in game. Say what you did, what you expected and what happened (a screenshot helps). Never post exploits (duplication, free items, crashes) in public chat: the website keeps exploit reports private, and only staff can read them.
| Tier | Reward |
|---|---|
| Minor | 2,000 NX |
| Moderate | 5,000 NX + 2 VP |
| Major | 15,000 NX + 5 VP |
| Critical | 50,000 NX + 10 VP + the exclusive Bug Hunter medal |
- Staff decide the tier. Only the first reporter of a bug is rewarded.
- Don't: Exploiting instead of reporting means a ban. Details in the bug bounty guide.
Don't buy, sell or trade mesos, items, characters, accounts, votes or services for real money, crypto or anything outside the game, and don't advertise it. Both buyer and seller are punished.
- Up to 2 clients at once on one computer, like your main plus a merchant or Hidden Street (HS) mule.
- Don't: More than 2, or getting around the limit (virtual machines, hardware-ID spoofers or similar tools).
- Family or friends on their own computers on the same internet connection are fine.
- Don't: No botting or auto-play on either client: the second follows the same rules as the first.
- Don't: No harassment, hate speech, threats, or sharing anyone's personal information.
- Don't: No scamming. Check every trade window before you accept. Staff restore items only when the server logs prove a scam.
- Don't: No spamming, and no advertising other servers.
- Don't: Don't steal training spots on purpose (killsteal). Map busy? Change channel.
Character and guild names must not be offensive, hateful or sexual, must not contain someone's real personal information, and must not pretend to be staff (like "GM", "Admin" or "Staff"). Staff can require a name change.
Never claim to be a GM or staff member, in game, on our website or on Discord. Staff will never ask for your password or PIC. Report anyone who does.
You may share your account with people you trust (a friend who helps with a party quest or keeps your merchant open). But:
- Don't: You share at your own risk. Staff won't restore items, mesos or characters lost through sharing.
- Don't: The owner is responsible for everything done on the account, by anyone. If someone you shared with breaks a rule, the account is punished as if you had.
- Don't: Selling, buying or renting accounts for real money is still real-money trading (rule 3).
Staff will never ask for your password or PIC, so anyone who does is not staff.
Penalties
| Offence | Usual penalty |
|---|---|
| First minor offence | Warning |
| Repeated minor offences | 3-day ban, then 14-day ban, then permanent ban |
| Cheating, botting, exploiting, RWT | Long or permanent ban straight away |
Every ban has a reason, the evidence and a date. Bans, temp bans, warnings and granted appeals are published in the moderation log, with the rule and the date (never your IP, account name or evidence).
What our staff promise you
Appeals and reports
@gm <message> for urgent problems.These rules may be updated. Big changes are announced in News.